Privacy Policy

Information we collect

• Account & profile: username, email, login credentials (stored in hashed form), preferences.
• Gameplay & community: game progress, match history, in-game actions, chat messages, reports, moderation records.
• Device & network: IP address, device identifiers, browser/app type, OS, language, timestamps, crash logs, approximate location derived from IP.
• Analytics & cookies: cookie IDs and usage data to understand performance and improve the Services.
• Payments (if you purchase): purchase amount, items, timestamps, and processor transaction IDs. Payment card details are handled by third-party processors.
• Support: content you send to us (emails, forms) and related metadata.

How we use information

• Provide, maintain, and improve the Services (including gameplay features, matchmaking, and bug fixing).
• Authenticate users, secure accounts, prevent fraud/cheating, and enforce our rules.
• Communicate with you about updates, support requests, and important notices.
• Measure usage and performance; develop new features.
• Process purchases and provide receipts/entitlements.
• Comply with legal obligations and protect our rights and users.

How we share information

• Service providers: hosting, analytics, customer support, payment processors, and security vendors (acting under contract).
• Legal and safety: to comply with law, respond to lawful requests, or protect users and the Services.
• Business transfers: in connection with a merger, acquisition, or asset sale.
• With your direction: when you choose to share (e.g., public profile or community features).

Cookies & similar technologies

We use cookies/local storage for essential functions (login, preferences) and may use analytics cookies to understand usage. You can control cookies through your browser settings; blocking some cookies may affect functionality.

Data retention

We retain information as long as needed to provide the Services, comply with law, resolve disputes, and enforce agreements. Retention periods vary by data type; we may keep limited records after account closure for security, fraud prevention, and legal compliance.

Security

We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure; you are responsible for keeping your credentials confidential.

Children’s privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided us personal information, contact us and we will take appropriate steps to delete it.

U.S. privacy rights

Depending on your state, you may have rights to request access, deletion, correction, or portability of certain personal information, and to opt out of certain processing (including targeted advertising) where applicable. To submit a request, email contact@cosmicharborfield.com. We may verify your request and, where permitted, allow an authorized agent. If an appeal is available under your state law, you may request review via the same contact method.

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